I can finally bring myself to write about Reese's nasty diaper rash because it is finally almost gone and my anger has subsided. Here's the story...
Reese got the rash 2 weeks ago, and at first I thought it was a normal rash caused from teething. Within one day the rash became terrible to the point where Reese avoided sitting down and would shake and cry when I would change her. We immediately when to the pediatrician who prescribed Poop Goop (yes, that is really the medical name that is found on the prescription bottle). We got this wonder cream for the bargain price of $54 - crazy!
The next day Reese developed painful open sores throughout her entire diaper area. She still avoided sitting and trying to change her diaper left us both crying. That night my parents heard a story on the news about Pampers Cruisers with Dry Max, and sure enough, we use that type of diaper and had developed the exact same rash/sores that they were reporting. I called Pampers customer service to report the issue and did some research online. This is where I became very angry because Pampers was denying any wrong doing and dismissing hundreds of moms' concerns as an urban legend created on Facebook. I still cannot believe their lack of responsibility and accountability. My perception of P&G has definitely changed and I will avoid using Pampers products from this point forward. Big loss for them because I was extermely brand loyal and am now telling every mom I know about the issue. So, all you moms out there, DO NOT USE PAMPERS CRUISERS OR SWADDLERS WITH DRY MAX. Even if you are currently using and your child has not developed a rash yet, DO NOT RISK IT.
Of course we immediately stopped using Cruisers diapers - we literally woke Reese from her sleep after hearing about the issue and changed her into Huggies. The next few days we changed Reese at least every 2 hours, gave her multiple baths per day in water with baking soda, applied her Poop Goop, gave her lots of air time (meaning no diaper - including during her naps), and of course gave her lots of love.
Changing her diapers the past 2 weeks has been a nightmare. The only positive is Reese learned new words from the experience including "Poop", "Cream"(said to describe her Poop Goop), and "Gentle" (we said this over and over again as I would change her diaper to reassure that I was trying not to hurt her).
As mentioned at the beginning of this ranting blog post, her diaper area is much better. The rash cleared up within just a few days and the open sores are now almost gone. Our poor baby is almost back to normal.
Glsd that it has finally cleared up (for both your sakes!)
ReplyDeleteHi Suzanne
ReplyDeleteI’m LaToya from Pampers. I’m so sorry to hear that you and Reese had such a bad time with the diaper rash. I worry so much about my son’s comfort when he’s had diaper rashes. I did want to address the rumors concerning the Swaddlers and Cruisers with Dry Max. I can assure you that the new Swaddlers and Cruisers contain the same ingredients as the previous version, we were just able to remove the paper pulp from the core and place the absorbent gelling material in the places where babies need it the most. The Dry Max diapers do not contain any chemicals that will harm babies. All of the ingredients in our diapers are evaluated for systemic toxicity, skin irritation, and skin allergy. We do realize that all babies are different and respond in different ways to certain products. I also want to assure you that Pampers with Dry Max is one of the most mom-and-baby tested diapers in our history. Again, I apologize for the experience you have had. We are closely monitoring and reporting all comments we receive and take each comment seriously so I do thank you for calling us.